Discounted Member Rates on Worldwide Hotels

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If you can't find the answer to your question on this page then please don't hesitate to contact us

Your yearly membership includes exclusive private and unpublished wholesale rates at almost every hotel worldwide within 3-5 Stars so you can enjoy average savings of 25% and up to 70% off the market rates.

By early 2022, we'll also add flights, tours, attractions, transfers and cruise offers and offer members a comprehensive itinerary builder.

Your membership is valid for up to six family members.

Our Concierge Service is also available to assist you to secure the absolute lowest priced and best value accommodation option based on your preference. 
To get access to these exclusive rates is fast and easy. Simply click on Join and select your plan. Once you’ve selected our Full Access Plan, you’ll complete a brief membership form and begin your free trial right away and take advantage of our discounted rates immediately.
We’re confident in the value we offer. In fact, so confident you will almost never find better hotel rates on any other public booking website that we want to offer a risk-free opportunity to encourage consumers to give us a try and compare our rates to any other public booking website.

Our 14-day Free Sneak Peek option, allows you to browse and compare rates, however once you'd like to book, you'll need to upgrade to Full Access Member.
We’re confident you’ll find incredible value in your membership but should you wish to cancel your membership you can do so at any time within your 14-Day Sneak Peek trial period and your trial membership will simply expire

Should you choose to cancel your membership after you've signed up as a Full Access Member, your membership will remain active until the end of your membership period. Your credit card will not be auto billed when your membership expires.

You can cancel your membership by logging into your account. Select “Account” from the top Menu. Select “Subscriptions” and “Change Plan.” You can also contact a team member at
For membership fees, we accept Visa, Mastercard, and American Express.
Annual memberships are auto renewed so you’ll never have to worry about your membership expiring and not having access to ongoing wholesale hotel inventory.
The average savings on hotel rooms amongst our members is 25%. 

Depending on each individual hotel’s availability, the discounts you’ll find will range between 5% and up to 70% or more off the advertised rates on the major online booking sites. Because of our extensive inventory at over 800,000 hotels worldwide, it’s easy to find and book hotels for considerably less than any other public website. 

In fact, most of our members make back their membership fee in savings within their first hotel booking. The best way to see the discounts is to sign up for a free no risk 14-day Sneak-Peek trial so you can determine if a membership is right for you.
We have built strong relationships with hotels, wholesalers, and other online travel agencies who are willing to share their deeply discounted wholesale rates with us. 

We are offering our rates through a secured platform that the public can’t access unless they’re registered users. These rates are called “Unpublished Rates”. The popular travel websites can only offer a “retail” price that’s provided by each hotel to assure a consistent price under a practice called “rate parity.” Hotel chains restrict public websites from undercutting their published rates. 

Because we are a “members only” user community, it’s able to offer wholesale rates because it’s a (CUG) closed user group and not subject to “rate parity”.
Yes, our inventory includes over 800,000 participating hotels and resorts in more than 15,000 destinations around the world. You’ll find everything from 3=Star budget friendly up to 5-Star luxury from all major brands as well as independent hotels and vacation rentals. We have excluded all properties under 3-Stars from our site. 
The booking process is identical to any other booking website except ours is stocked with deeply discounted wholesale hotel rates. 

Once you’ve joined, you can access the booking engine and begin searching for the perfect hotel for your trip. Simply enter your destination, dates, number of rooms, and number of guests and click the search button. After you’ve selected the hotel you wish to book, you will complete the reservation form and your reservation will be confirmed immediately. 

You will receive an instant confirmation to your email address immediately following your reservation.
Although some of our providers require just a deposit to hold a reservation, in most cases, when you book a hotel room on you will be making a complete pre-purchase and paying for the room at the time you’re making the reservation. That’s one of the reasons the hotels are willing to offer such a deep discount of their retail rates. Each hotel’s payment policy is clearly displayed on the booking site for you to review before confirming your booking.
We know travel plans can change. Should you need to either cancel or change your reservation, you can either complete a cancel/modify my reservation form which is found on the booking site or you can contact customer support and they will help you with any adjustments to your reservations. Before booking you’ll be able to review the hotels cancellation policy regarding cancellations and refunds.
It would be our pleasure to assist you with reservations by phone. Please call the toll-free number listed on the Book Travel page on our site and one of our Concierge team members will be happy to assist you.
There isn’t one. Sign up to our 14-day FREE Sneak Peek trial. If you’re on the fence then you’ve got nothing to lose by just signing up and having a look around our site. If you don’t see the value then your trial will just lapse and you haven't committed to anything. 
Most of us have been paying retail prices for our travel for many years. Sometimes we’ve thought we were getting a discount but it wasn’t much compared to the real discounts that are available to Closed User Groups (CUGs). 

We’ve purposely kept our prices really low. We want everyone to have access to these deals. The way we’re going to make money on this is not by having 5,000 or 10,000 subscribers but by getting 500,000 or 2 million subscribers. To do that we’ve got to keep the prices really low for you AND provide you with such a valuable product that you just can’t keep it a secret and you’ll want to share it with your friends. 
A Closed User Group (CUG) is a company, organization or membership group that requires secure access to access the information.

The only way you can gain access to these huge savings is by being part of a CUG. The deals that they offer have to be private deals that aren’t accessible to the general public. If not, the companies that offer these deals risk having their regular retail rates being cannibalized.

For us to pull together so many amazing rates, It’s taken a long time and is more complex than it might outwardly appear. There has been a lot of networking with hotel chains, airlines and more as well as large organizations that work directly with travel groups. We pull our rates from a variety of places and then show you the very best deals.
The Concierge Service is offered to all paid and 14-day trial members between Monday and Friday 9am to 5pm AEST/AEDT. 

When to contact the Concierge Service?

1.      You need to amend/cancel or make a general enquiry about the hotel you have booked.
2.      You have a large itinerary and need assistance with knowing the best areas/hotels to stay.
3.      You are time poor and need help with a quote.
4.      You have searched for the hotel you want but when you check the online rate it is not cheaper?
5.      You have a question about my Membership.

To contact the Concierge Service you can either call us on 1300 959 550, email us at or click the enquiry button in your dashboard. 

Generally yes, we do provide rates and breakout the taxes for your convenience; however, occasionally a hotel will not provide us with their tax information and therefore we are unable to show that information to you. If you find a hotel that doesn’t provide tax rate information, please call us and we’ll find out the tax information for you.
Absolutely, we would love you to refer our member platform to friends, family and work colleagues.

For each referral that joins our yearly membership, we will offer you a $50 hotel voucher which can be redeemed against your next stay. The more you refer, the more you earn. The issuance of your hotel voucher is immediate upon your referee joining. 
Unlike other travel agents – offline and online – we don’t add mark up’s to the rates we negotiate with our suppliers and any commission we get from suppliers we translate into a discount. We run our business on the money we make from membership subscriptions. This means the rates and fares we offer to our members are usually significantly cheaper than you will find elsewhere.
You’ll receive an email 30 days before your membership is due to expire giving you the opportunity to change your membership.
No, unlike some other subscription travel sites we work like a full-service online travel agency offering a full range of travel products, rates and fares, and dates – including peak periods like school holidays, unlike some travel discount sites. You will find all the usual travel suppliers and brands on our site that you will find on any other online travel agency.
Traditional travel businesses make their money by adding as much as 10%-40% commission to the rates they get from their suppliers. This is how they fund their business and it would be incredibly challenging for them to change this fundamental operating model.
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